It started as a quick trip to the mall — and ended with security guards, tears, and a viral video.
A 16-year-old girl has gone viral after she was caught allegedly trying to steal a lip gloss from a beauty store — and then caused a full-blown meltdown when confronted by staff.
Witnesses say the teen, identified only as Kayla, was stopped at the exit by store security after alarms went off. At first, she denied everything — until workers found the item tucked inside her sleeve.
That’s when the drama really began.
“She started crying, shouting that it was ‘just lip gloss’ and that her friends dared her,” said one shopper. “Then she threw her bag on the floor and screamed that everyone was being ‘so extra.’”
Video from the scene shows Kayla pacing in front of the store entrance while security staff try to calm her down. When they ask her to wait for her parents, she reportedly yells, “I’m not a criminal!”
The clip, which now has over 5 million views on TikTok, has divided viewers.
Some say it’s just a teenager making a mistake. Others argue it’s a lesson in accountability.
“Main character energy until the security guards show up,” one commenter wrote.
Another added: “We’ve all had our ‘overly dramatic mall moment’… just maybe not while shoplifting.”
Store staff confirmed that the girl’s parents were contacted and that no formal charges were filed — but she’s been banned from the store chain for a year.

